How Fast Fulfillment Drives Customer Retention in Fashion
The Link Between Fast Shipping and Customer Retention Fast delivery meets customers’ high expectations. Over 80% of shoppers say they’re more likely to purchase from brands offering same-day shipping, and 66% of U.S. consumers expect free two-day delivery. Fulfilling these demands is essential to remain competitive, as slow delivery times can drive customers to shop elsewhere.Quick and reliable shipping reassures new customers, creating a positive first impression. As trust builds, customers are more likely to return, increasing their lifetime value. A consistent track record for fast delivery keeps customers loyal and helps fashion brands differentiate themselves. For instance, ASOS has…